Opening Hours

Please note that our telephone lines are open from 08:00-18:30, Monday to Friday.

We are currently closed.

Monday08:30-13:00, 14:00-18:00
Tuesday08:30-13:00, 14:00-18:00
Wednesday08:30-13:00, 14:00-18:00
Thursday08:30-13:00, 14:00-18:00
Friday08:30-13:00, 14:00-18:00

Reepham & Aylsham surgeries will both be closed in the afternoon of the last Tuesday in every month. Triage will run as normal on these days and the dispensary will be open in the mornings to collect any prescriptions. We kindly ask that patients plan any routine interactions with the practice around this closure.

If you require any urgent medical attention, please contact:

  • 999 – Emergencies only.
  • 111 – Urgent (but not an emergency) query.

Please remember you can also utilise other external providers including your local pharmacy, minor injuries unit (Cromer) or walk-in centre (Rouen Road, Norwich).

Dispensary Opening Hours

Monday – Friday 08:30-13:00, 14:00-18:00.

Telephone Opening Hours

Monday 08:00-13:00, 14:00-18:30
Tuesday 08:00-13:00, 14:00-18:30
Wednesday 08:00-13:00, 14:00-18:30
Thursday 08:00-13:00, 14:00-18:30
Friday 08:00-13:00, 14:00-18:30
Saturday Closed
Sunday Closed

The phone lines are closed between 13:00 – 14:00 Monday – Friday. Our automated patient partner system is available during 13:00 – 14:00 to book, cancel, or check an appointment, or to order repeat medication.

Extended Access

The surgery offers extended opening hours both earlier in the morning on some Mondays 07:00-08:00 and later in the evening on different days 18:30-19:30, primarily for patients who cannot make an appointment during the day.

Evenings and weekends

You can now see a GP or healthcare professional during all weekday evenings, as well as Saturdays and Sundays.

Please request an out of hours appointment online. You may be able to get an appointment on the same day if required.

You may be offered an appointment at:

  • Another local GP practice.
  • Another local NHS service – such as a general practice hub.

Out of Hours Service

Between 18:30 and 08:00, Monday to Friday, and all day at weekends and on bank holidays your call will be redirected to the NHS 111 service.

Bank Holidays

The Surgery closes each year for the below public bank holidays. Please check each year as these can fall on different days of the month each year.

  • New Year’s Day
  • Good Friday
  • Easter Monday
  • Early May bank holiday
  • Spring bank holiday
  • Summer bank holiday
  • Christmas Day
  • Boxing day


In a genuine emergency you should call 999 and ask for an ambulance.
Chest pains and / or shortness of breath constitute as an emergency.